Pricing

We're all about, helping you sell more

Enterprise Retail

Contact us directly for if you are an enteprise e-commerce or bricks and mortar retailer who sells large volumes of product on a daily basis such as our customers, BigW and Vegemite.

E-commerce 3D Product Customiser

We have dedicated integrations for Shopify, Woocomerce and BigCommerce e-commerce platforms. This allows you to offer product personalisation to your customers with minimal fuss. For your convenience we've outlined some basic plans available below. If these plans below do not suit your requirements, please contact us to see if a bespoke solution would be more appropriate.

Teaser

Give us a try
9.95USD90 day Free trial

3 products*

10 transactions

10 custom templates

Basic Customisation Features

High-res PDFs

1 x Free 3D model (basic)

Email Support

 

Starter

For small stores
29.95USDPer Month

50 products

Unlimited Design Templates

Unlimited use of all standard workflow features

Augmented Reality

High-res PDFs

Order Routing - Basic

Design Preview for cart

Email and phone support

*transaction fee of 1.9% of total customisation cart. Capped at $15

 

Customiser

For busy stores
99USDPer Month

Starter Features +

Advanced Order Routing

Workflow button customisation

Advanced Customisation Features

Branded the 3D model loader and buttons

Advanced 3D model customisation features

*transaction fee of 1.9% of total customisation cart. Capped at $15

 

 

 

Enterprise

For large stores
249USDPer Month

Customiser Features +

Custom Order Routing

Integration to Enterprise infrastructure

Impostion and order rule setting

Live Chat Support for customers

Lots More

Connections to 3rd Fulfilment via API 

*transaction fee of 1.9% of total customisation cart. Capped at $15

Transaction Cost

Spiff delivers a state of the art system which is constantly updated and improved to maintain your competitive advantage over non Spiff users. Our subscription plans are kept low so that we can allow small merchants with low volumes to an affordable world leading personalisation platform. Our transaction fee is 1.9% of total customisation cart. This is on top of the subscription fee and is charged monthly through your ecommerce provider. Our fees have a floor of $0.10 cents and are capped at $15. So if your cart total is $1000 the maximum you will pay is $15.

3DF Model

3D Modelling

Illustartion

Illustrations

Workflow New

Personalisation Templates

Custom Text

Font Creation

Migrat

Website Migration

Integ

Website Integration

Features Inlcuded

Frames

Use frames to upload an image inside a specific shape.

Patchwork

Use patchworks to create unique variations of designs.

Text

Use text to write messages to your loved ones.

Augmented Reality

Use augmented reality to create an interactive experience with your designs.

Image Uploads

Use image uploads to upload your favourite images to your designs.

Character Customiser

Use the character customiser to build your very own mini-me.

Commonly Asked Questions

Most customers need to first create a 3D model of their product. One of the first things we need to do, is to create this for you if you don't already have one available. Some customers already have a CAD file or similar 3D design file which can be easily turned into the file type that is needed. We can also work with you to create your bespoke customisation design workflow and integrate into your fulfillment systems to make this whole process a breeze for you and your customers.
If we have access to an appropriate 3D model and you can tell us all the different variations and design parameters which you need your customers to be able to personalise, we can have you up and running within one business day.
Our pricing model is based on three main costs. The first is set-up which covers app installation, 3D model creation, design workflow creation, and any technical activation within your e-commerce platform of choice. The second is a monthly fee to use our app on your store. The third (if you go over your allocated allowance) is a small fee per unique product transaction. This charge is only incurred per unique design, so if one customer creates a personalised design but orders 10 of the same design, we would only view that as one transaction on our end, not 10.
Yes of course. It's in our interest to make sure your customers are using our tech to purchase personalised products on your store. This is after all, how our revenue model works. While we have rigorously tested our product, we are always ensuring it works smoothly and updating and improving the features. In the bottom right of this page you can contact our support staff and all requests are logged an followed up. A lot of our customers need guidance on how to manufacture and fulfill these customised products which isn't always straight forward. We can also assist here.
You can get a 3D model of your product/s in a few ways. If you already have a 3D design file, you can normally export this file into the format that is needed for our system. Otherwise you can request one to be made for you from a Shopify Expert or a Freelancer. Alternatively, we have a 3D modeler on hand to help you out.
Yes, while we are an Australian-based startup, we have customers from all over the world from some very large multi-national companies, down to a small online store.

Have More Questions?

Contact our friendly staff and we will get back to you as soon as possible.